Pick-up and Delivery
Furniture Pick-up at our Distribution Center
Should you choose to pick up your furniture from our Distribution Center location, the hours of operation are Monday thru Saturday 10am to 5pm. Our personnel are available to assist you with loading your merchandise. You are responsible for properly securing your merchandise or for damages that occur as a result of transportation.
Please check your items carefully prior to leaving the pick-up area. Once you leave the pick-up area only the manufacturer's warranty applies. If your furniture requires any warranty work, you are responsible for the transportation of that item to our service department. Manufacturer's warranties do not cover transportation. All Customer Pick-up merchandise is sold unassembled and will come in its original packaging.
Chair King® First Class Delivery to Your Home
Our professionally trained personnel deliver your furniture directly to your home. Delivery charges are based upon your zip code as well as the number of items purchased. Our delivery charge includes inspection, assembly, and setup of your furniture.
Due to circumstances beyond our control, it is not possible for us to provide an exact time of your delivery. Our Delivery Department will contact you the day before your scheduled delivery with a four-hour estimate of your delivery time. You may also leave special instructions for us to call you at a specified number 30 minutes to an hour prior to your delivery, so that drivers can be met at your home.
If for any reason it is necessary for you to reschedule your delivery, please notify us at least 24 hours in advance of your scheduled delivery. Failure to notify us of any changes after the delivery has been confirmed will result in an additional delivery charge.
All purchases must be paid in full prior to delivery or pick-up.